Chatty AI Chatbot & Live Chat
Built for Shopify
Best For
stores actively evaluating customer engagement tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.9 stars from 1,764 reviews
Launched June 9, 2022
Key Features
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- FAQ page: Create a help center to empower customers to find answers on their own
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
About Chatty AI Chatbot & Live Chat
No time to chat and sell 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
What Merchants Think
"Merchants recommend this app for reducing customer support workload by efficiently handling inquiries and providing instant responses. They appreciate features like AI-driven chat, product recommendations, and FAQ management, with seamless integration with WhatsApp, Messenger, and Instagram. The app is customizable, allowing tailored responses. Merchants praise its smooth operation, easy setup, and responsive customer support, finding it valuable for enhancing customer service and streamlining"
Rating Breakdown
Chatty AI Chatbot & Live Chat Pricing Plans
Free
- 50 AI conversations (lifetime)
- Train AI with up to 100 products
- Basic AI model
- 1 member
- Multi-channel
- Translation 1 language
- Live chat: 90-day chat history
- Professional FAQs page
Basic
- 50 AI conversations/month
- Train AI with up to 500 products
- Basic AI model
- 5 members
- Multi-channel
- Translation & Auto translate
- 12-month chat history
- Basic analytics
Pro
- 300 AI conversations/month
- Train AI with up to 8,000 products
- Pro AI model - smarter & higher accuracy
- 10 members
- Multi-channel
- Unlimited chat history
- AI reply in multiple channels
- Advanced analytics
Plus
- 700 AI conversations/month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
Categories & Features
Integrations
Alternatives & Buying Guides
Shopify Apps for Customer Support
Gorgias is the strongest benchmark when support is already a real operation, Shopify Inbox is the easiest native starting point, and Chatty is the best low-friction AI support option for smaller teams.
Chatty vs Tidio for Shopify Support
Chatty is the better value-led AI support entry point. Tidio is stronger when the team wants the more established chatbot-led middle ground between native chat and a true support platform.
Gorgias vs Chatty for Shopify Support
Chatty is the better starting point for lean teams and cost-sensitive support. Gorgias is the stronger fit when support volume, routing, and team operations are now material parts of the business.
Best AI Apps for Shopify
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Category Links
Customer Engagement apps
Browse more apps in Customer Engagement and keep narrowing the field.
Best Customer Engagement Apps for Shopify
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Gorgias Alternatives
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Languages
Developer & Support
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