FAQPRIME: FAQ, WhatsApp, Track
All-in-one help & support app for ecommerce stores
Best For
stores actively evaluating faq tooling
lean teams that want a lower-risk free-plan starting point
teams testing AI-led workflows without committing to a full platform switch
Quick Take
Free plan available
4.8 stars from 34 reviews
Launched November 12, 2020
Key Features
- 5-Mins to go live. No Coding. 1-click Install.
- FAQ Help center page comes with AI-powered Q&A templates to choose from.
- Contact us form with Captcha. Receive support inquiries via Email (helpdesk)
- Order tracking page (supports both email id and phone number)
- Add Social Media icons option on your store
About FAQPRIME: FAQ, WhatsApp, Track
Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes.
What Merchants Think
"Merchants highly recommend this app for its all-in-one functionality, combining FAQ, WhatsApp chat, contact us, and order tracking features. It significantly reduces manual customer service efforts by up to 50% and is praised for its seamless integration with Shopify and user-friendly design. The app is free, supports multiple languages, and offers customizable FAQs. Customer support is responsive, providing quick, customized solutions."
Rating Breakdown
FAQPRIME: FAQ, WhatsApp, Track Pricing Plans
Free
- Helpbot-FAQ,Track order,Contact us,Chat
- FAQ/Help Center page (25 Q&As)
- Contact us page
- Order Tracking page
- Social Share
Pro
- Everything in FREE FOREVER Plan
- Remove Faqprime Branding/Watermark
- 50 Questions & Answers
Categories & Features
Integrations
Alternatives & Buying Guides
Category Links
Languages
Developer & Support
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