Grapevine Post Purchase Survey
Collect zero-party data insights with post-purchase surveys
Best For
stores actively evaluating customer engagement tooling
stores comfortable trying newer winners with meaningful early traction
Quick Take
Paid plans start at $25/month
5 stars from 175 reviews
Launched August 17, 2017
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
About Grapevine Post Purchase Survey
Grapevine Surveys helps Shopify merchants collect unlimited survey responses and customer feedback without worrying about limits. Run post-purchase surveys, NPS, POS surveys, and one-click email surveys. Use advanced targeting and reporting to combine survey responses with customer and order data, improve marketing decisions, refine CX, and spot trends across channels. Integrates with Shopify Flow, Klaviyo, GA4, and Google Sheets. Works with all Shopify plans.
What Merchants Think
"Merchants appreciate this survey tool for its high response rates, up to 75%, which helps refine marketing strategies. It's easy to set up and use, even for those with limited technical skills. The integration with Klaviyo and Shopify Flow is seamless, enhancing data collection and marketing automation. Merchants also value the quick implementation, cost-effectiveness, and customizable features that improve customer engagement and informed decision-making. Customer support is noted for being"
Rating Breakdown
Grapevine Post Purchase Survey Pricing Plans
Basic Plan
- Unlimited Responses
- Unlimited Surveys
- Works on all Shopify plans
- Post Purchase, Email & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, CSAT, NPS
Categories & Features
Integrations
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