Best For
stores actively evaluating analytics & reporting tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.7 stars from 841 reviews
Launched July 8, 2014
Key Features
- Session Recording & Heatmaps – Understand visitor behavior with visual analytics
- Surveys – Ask visitors questions to to uncover barriers and motivations
- Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
- Discovery – Ask questions and get AI-powered answers from your site’s data
- Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
About Lucky Orange Heatmaps & Replay
Use visual analytics & checkout tracking to make smarter decisions. See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights.
What Merchants Think
"Merchants highly value this app for its deep insights into customer behavior through features like session recordings, heatmaps, and live chat. They appreciate its ability to identify friction points and enhance conversion rates, especially with conversion funnels and form analytics. The real-time analytics are also praised for effectively tracking customer journeys. Additionally, the responsive customer support and useful educational resources are frequently commended."
Rating Breakdown
Lucky Orange Heatmaps & Replay Pricing Plans
Free
- 100 sessions/month
- 30 day data storage
Launch
- 500 sessions/month
- 30 day data storage
- Discovery AI + $5/month
Build
- 3,500 sessions/month
- 60 day data storage
- Discovery AI + $10/month
Grow
- 10,000 sessions/month
- 60 day data storage
- Discovery AI + $20/month
Categories & Features
Integrations
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