Peek! ‑ Better Replay & Survey
Record user sessions, understand your customer, and provide versatile surveys to improve your store
Best For
stores actively evaluating analytics & reporting tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.8 stars from 579 reviews
Launched March 20, 2019
Key Features
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
About Peek! ‑ Better Replay & Survey
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
What Merchants Think
"Merchants find this app invaluable for understanding customer behavior and optimizing user experience to boost conversions. It offers session recordings, heatmaps, and surveys to identify site weaknesses and obstacles. The app allows disabling recordings in sensitive areas and is praised for quick setup, seamless integration, and reliable performance. Exceptional customer support with fast, knowledgeable assistance is also highlighted."
Rating Breakdown
Peek! ‑ Better Replay & Survey Pricing Plans
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
Growth
- 90 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 per additional 5K unique visitors
Categories & Features
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