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WhatsApp

Keep customers informed with timely order updates on WhatsApp

4.3(398)
by Meta
Free plan available
Shipping & Fulfillment
Order tracking
WhatsApp screenshot 1WhatsApp screenshot 2WhatsApp screenshot 3

Best For

stores actively evaluating shipping & fulfillment tooling

lean teams that want a lower-risk free-plan starting point

stores comfortable trying newer winners with meaningful early traction

Quick Take

Free plan available

4.3 stars from 398 reviews

Currently qualifies as a newer high-traction app

Key Features

  • Connect your WhatsApp Business account to integrate
  • Choose from a list of pre-written templates that contain dynamic variables
  • Improve customer satisfaction and reduce support cases
  • Leverage WhatsApp’s interactive features to strengthen customer relationships

About WhatsApp

Seamlessly integrate WhatsApp with your Shopify store in a few clicks, freeing up more time for you to focus on your business. At checkout, your customers will see an option to get order updates on WhatsApp. Build trust by automatically updating customers about their order at every step of the post-purchase journey.

What Merchants Think

"Merchants praise this app for its user-friendly interface and easy installation, requiring minimal setup. It's seen as cost-effective and performs smoothly, especially in sending order notifications efficiently. The app's automation features save time by automatically sending order updates, enhancing workflow efficiency. Merchants report improved customer service and business operations due to its efficient notification system, offering good value for money compared to other options."

Rating Breakdown

4.3
4.3(398)
5
289
4
32
3
22
2
12
1
43

WhatsApp Pricing Plans

Free to install

Free
  • Free to install
  • Additional charges may apply.
See all pricing options

Categories & Features

Integrations

Alternatives & Buying Guides

Category Links

Languages

English

Developer & Support

Meta
https://apps.shopify.com/partners/meta-platforms
1101 Dexter Ave N, Seattle, WA, 98122, US
Launched July 11, 2025

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Frequently Asked Questions

Added March 27, 2026 Last updated March 27, 2026

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