Zoko: WhatsApp & Instagram CRM
Take orders directly inside WhatsApp.
Best For
stores actively evaluating marketing - other tooling
stores comfortable trying newer winners with meaningful early traction
teams testing AI-led workflows without committing to a full platform switch
Quick Take
Paid plans start at $49.99/month
4.8 stars from 329 reviews
Launched December 8, 2020
Key Features
- WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
- WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
- Order Notifications: Automate real-time order delivery alerts for your customers
- Zoko Flows: Automatic abandoned cart recovery, review collection, chatbots etc.
- Zoko AI: Automate conversations and FAQs with AI-powered chatbots.
About Zoko: WhatsApp & Instagram CRM
Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.
What Merchants Think
"Merchants highly recommend this tool for boosting customer engagement and sales, praising its seamless Shopify integration and features like abandoned cart recovery and automated interactions. They value the multi-agent access for team collaboration and AI-driven chat for maintaining brand consistency. The user-friendly interface and responsive support team are also highlighted, with many noting significant improvements in operational efficiency and sales through effective WhatsApp marketing."
Rating Breakdown
Zoko: WhatsApp & Instagram CRM Pricing Plans
Starter
- Website catalog auto synced to WhatsApp
- Bulk WhatsApp Marketing
- Tags & Segments
- Quick Replies and many more features.
Plus
- Website catalog auto synced to WhatsApp
- Bulk WhatsApp Marketing
- Tags & Segments
- Quick Replies and many more features.
Elite
- Website catalog auto synced to WhatsApp
- Bulk WhatsApp Marketing
- Tags & Segments
- Quick Replies and many more features.
Max
- Website catalog auto synced to WhatsApp
- Bulk WhatsApp Marketing
- Tags & Segments
- Quick Replies and many more features.
Categories & Features
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