Best For
stores actively evaluating shipping & fulfillment tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.9 stars from 3,281 reviews
Launched January 4, 2021
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
About 17TRACK Order Tracking
Automate tracking and returns to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Simplify your returns process with a self-service portal to build loyalty. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care.
What Merchants Think
"Merchants highly recommend this app for enhancing customer satisfaction and streamlining post-purchase operations. It reduces customer inquiries with real-time, multi-carrier tracking and automated notifications, featuring a professional, branded tracking page. Easy to set up and integrates seamlessly with Shopify, it supports a wide range of couriers and offers reliable performance. Merchants also praise the responsive and helpful customer support team."
Rating Breakdown
17TRACK Order Tracking Pricing Plans
Free
- 50 shipments per month
- 5 free returns per month
- Access 2,800+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
- Custom shipment alert
- Includes a 14-day Premium trial
Basic
- 200 shipments per month
- 10 free returns per month
- Customize tracking page
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
- Basic analytics
Pro
- 1000 shipments per month
- 50 free returns per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
- Multilingual tracking pages
- Estimated Delivery Date (EDD)
Premium
- 2000 shipments per month
- 100 free returns per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Split order email notifications
Categories & Features
Integrations
Related Buying Guides
Best Delivery Integration Apps for Shopify
17TRACK is the strongest order-tracking benchmark in this set, ParcelWILL is a credible alternative with similar merchant proof, and Shiprocket matters most when the store needs a carrier-led shipping operations layer rather than a pure tracking app.
Top Rated Apps
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Best Shopify Apps for Small Stores
Useful if you are evaluating operational tooling with a leaner team or earlier-stage store.
Languages
Developer & Support
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