Best Shopify Apps
Shopify Apps for Order Tracking
Order-tracking apps matter when post-purchase anxiety starts eating support time and damaging customer experience. The best tools in this category do more than surface a tracking number. They reduce support pressure and make post-purchase communication feel more deliberate.
Order-Tracking Starting Points
Start with 17TRACK if you want the strongest benchmark tracking layer. Choose ParcelPanel when you want a credible challenger with a cleaner modern feel. Keep Shiprocket in the mix when tracking is tightly tied to regional shipping operations rather than a standalone post-purchase layer.
Quick Answer
Best overall
17TRACK Order Tracking
Best for a credible modern challenger
ParcelWILL Order Tracking
Best for merchants whose order-tracking workflow
Shiprocket: eCommerce Shipping
Quick Comparison
Use this table to scan pricing, free-plan availability, review depth, and category fit before reading the fuller breakdown for each app.
 17TRACK Order Tracking |  ParcelWILL Order Tracking |  Shiprocket: eCommerce Shipping | |
|---|---|---|---|
| Rating | 4.9(3,281) | 4.9(2,383) | 4.3(700) |
| Reviews | 3,281 | 2,383 | 700 |
| Starting Price | Free | Free | Free |
| Free Plan | |||
| Category | Order Tracking | Order Tracking | Orders And Shipping |
| Key Features | Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations. Automated Email Notifications: Send shipping updates to build customer trust. Hide All China Info: Protect your brand with a one-click dropshipping mode. | Track your orders & last-mile delivery, sync parcel tracking info to PayPal. Engage customers with timely shipping notifications as order status updates. Branded tracking page with estimated delivery dates and more—reduce WISMO calls. | Courier Recommendation Engine: Let AI pick the best courier for your needs. Real-time Tracking: Keep customers updated at every stage of their orders. Next-day COD Payments: Speed up your cash flow with Instant COD. |
| Integrations | checkout, customer accounts, shopify flow, shopify admin +6 | checkout, customer accounts, shopify flow, shopify admin +6 | amazon, ebay, razorpay, payoneer |
| Languages | 19 languages | 21 languages | 1 languages |
| Launch Date | Jan 2021 | Jan 2019 | Jul 2017 |
| App Store |
Top Picks
17TRACK Order Tracking
Best overall
Best overall order-tracking benchmark for merchants that want a strong standalone post-purchase tracking layer.
Key strengths
- Strong benchmark proof
- Clear post-purchase tracking use case
- Useful default for many stores
Limitations
- More specialist than broader shipping platforms
- Needs comparison for region-specific logistics needs
ParcelWILL Order Tracking
Best for a credible modern challenger
Best for merchants that want a credible modern challenger with a strong post-purchase communication angle.
Key strengths
- Good challenger proof
- Clear tracking workflow
- Useful for support deflection and customer clarity
Limitations
- Smaller proof base than the benchmark
- Still a narrower tool category
Shiprocket: eCommerce Shipping
Best for merchants whose order-tracking workflow
Best for merchants whose order-tracking workflow is closely tied to shipping operations, especially in more region-specific logistics contexts.
Key strengths
- Strong shipping-ops overlap
- Meaningful tracking relevance
- Useful when logistics context matters
Limitations
- Less of a pure standalone tracking layer
- Best fit is narrower than the main tracking leaders
Best Apps by Use Case
Best overall
Best overall order-tracking benchmark for merchants that want a strong standalone post-purchase tracking layer.
Best for a credible modern challenger
Best for merchants that want a credible modern challenger with a strong post-purchase communication angle.
Best for merchants whose order-tracking workflow
Best for merchants whose order-tracking workflow is closely tied to shipping operations, especially in more region-specific logistics contexts.
Key Differences That Matter
- 17TRACK Order Tracking has the stronger review footprint, which usually signals broader adoption and more merchant feedback to evaluate.
How To Choose
- Start with pricing structure and free-plan logic so you do not overbuy before the workflow is proven.
- Use review depth as a trust signal, but do not treat the biggest incumbent as the automatic winner if the fit is wrong.
- Decide whether you need the best default option or a narrower specialist for a specific use case.
- Check integration fit with the rest of your stack, especially email, support, loyalty, or merchandising tools.
How We Evaluated These Apps
This page ranks apps by tracking-specific proof, post-purchase merchant fit, support-deflection value, and whether the app behaves like a real order-tracking layer or a shipping-ops companion.
Frequently Asked Questions
What should merchants compare in Shopify Apps for Order Tracking?
Focus on pricing structure, free-plan availability, review quality, feature depth, integration compatibility, and how much operational complexity the app adds to your store.
Should merchants choose the highest-rated app by default?
Not always. Ratings matter, but the best choice usually comes from fit: category depth, setup requirements, support quality, and compatibility with the rest of your Shopify stack.
Do any apps in Shopify Apps for Order Tracking offer a free plan?
Yes. At least one app in this comparison offers a free plan, which is useful for early-stage stores or merchants validating a use case before committing.
Competitors
17TRACK Order Tracking
See the full app page for 17TRACK Order Tracking and compare it more directly against the other shortlisted options.
ParcelWILL Order Tracking
See the full app page for ParcelWILL Order Tracking and compare it more directly against the other shortlisted options.
Shiprocket: eCommerce Shipping
See the full app page for Shiprocket: eCommerce Shipping and compare it more directly against the other shortlisted options.