Best For
stores actively evaluating shipping & fulfillment tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.9 stars from 2,383 reviews
Launched January 25, 2019
Key Features
- Track your orders & last-mile delivery, sync parcel tracking info to PayPal.
- Engage customers with timely shipping notifications as order status updates.
- Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
- Hide all Chinese origin details with 1 click—perfect for dropshipping merchants.
- Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
About ParcelWILL Order Tracking
Track my orders in real time and resolve shipping exceptions before customers complain. Automatically send shipping notifications to keep customers informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart AI upsell system. Access powerful analytics to optimize shipping performance. Hide all Chinese origin details with 1 click—perfect for dropshipping. Enjoy live chat or email support, available 24/7.
What Merchants Think
"Merchants highly recommend this app for enhancing order tracking, making it clear and reliable. It's praised for reducing customer inquiries and saving time, especially for dropshipping and in-house production stores. The app integrates seamlessly with Shopify, offering customizable tracking pages and a user-friendly interface. Many features are available on the free plan. Support is fast, responsive, and available 24/7, building trust in its long-term use."
Rating Breakdown
ParcelWILL Order Tracking Pricing Plans
Free
- 20 orders/month
- Access 1,500+ carriers
- Real-time sync & tracking
- Branded & multilingual tracking page
- Smart shipment dashboard
- Dropshipping mode
- Basic analytics
- Built for customer accounts
Essential
- 200 orders/month
- Custom shipment status
- Post-purchase EDD
- AI product recommendations
- Shipping protection
- Shipping notifications
- Discount upsells
- Advanced analytics
Professional
- 2,000 orders/month
- Auto-translate tracking details
- CSV & PDF export
- Pre-purchase EDD
- Klaviyo, PayPal & Gorgias integrations
- API & Webhooks
- Remove ParcelWILL branding
- ParcelWILL post-purchase hub
Enterprise
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Dedicated onboarding manager
- Customer success manager
- Priority support
- And more…
Categories & Features
Integrations
Alternatives & Buying Guides
Shopify Apps for Order Tracking
17TRACK is the strongest broad benchmark in this set, ParcelPanel is a credible modern challenger, and Shiprocket matters most when the workflow is more tightly tied to shipping operations and regional logistics.
Best Delivery Integration Apps for Shopify
17TRACK is the strongest order-tracking benchmark in this set, ParcelWILL is a credible alternative with similar merchant proof, and Shiprocket matters most when the store needs a carrier-led shipping operations layer rather than a pure tracking app.
Best AI Apps for Shopify
See where this app fits in the broader AI shortlist and what alternatives merchants compare first.
Top Rated Apps
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Category Links
Languages
Developer & Support
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